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Vonage – Firewall

It’s been too long! This topic is slightly off the straight and narrow but I it’s worth a mention. Tonight I experienced some issues with my Vonage home telephone system. Turns out that Vonage relies on some Port Forwarding settings on the home network. My recently acquired Motorola SBG6580 had to be configured to support Vonage properly.

SYMPTOMS:

After dialing a number, the phone would not ring or make any audible sounds. The handset would show that the call is connected if the called party answers the call but they would be unable to hear the caller and the caller would be able to hear the called party.

RESOLUTION:

Here’s the port forwarding settings that allows Vonage to perform optimally:

Port 5061                                                 UDP

Port 10,000 to 20,000                      UDP

These settings instantly allowed me to make calls anywhere.

October 3, 2010 Posted by ivorb | Uncategorized | Leave a Comment